At Driftaway Beds & Pillows, we do our best to make sure your order reaches you as quickly and safely as possible.

Shipping Information

Shipping Rates

Gauteng
Orders Under R500 : Standard Shipping Fee of R100
Orders R500 and up : Free Shipping

Western Cape & Other Provinces
Orders Under R500 : Free Shipping
Orders R500 to R2000 : Standard Shipping Fee of R200
Orders R2000 and up : Special Shipping Fee of R1000

Delivery Timeframes

Shipping typically takes 1–10 working days, depending on:

  • Your location – deliveries to major cities are generally faster than outlying areas.
  • Stock availability – if your product is in stock, it’s usually dispatched within 2-5 working days.
  • Delivery method – some larger items may require specialised handling or transport.

We’ll keep you updated throughout the process, and you’ll receive a tracking link once your order has been dispatched.

Delivery Partners

We proudly utilise our sister company, Foam Factory, to handle most deliveries in Gauteng and Cape Town.

For all other regions across South Africa, we work attentively with The Courier Guy, ensuring reliable and nationwide delivery service.

Delivery Details

  • Deliveries are made Monday to Friday, between 8am and 5pm.
  • Please ensure someone is available at the delivery address to receive your order.
  • If delivery cannot be completed (e.g. no one available to sign), it may result in a rescheduled delivery or collection from your nearest depot.

Special Notes

  • Remote or outlying areas may experience slightly longer delivery times.
  • In rare cases, unforeseen courier delays (e.g. weather, strikes, road closures) may affect delivery — but we’ll always communicate updates where possible.
  • If you require a specific delivery arrangement (such as sending to a lodge, complex or business park), please include detailed instructions at checkout.

Terms Of Service